1. Is my seat confirmed after I register online?
Once you have expressed interest in joining us through the online reservation, you will receive an immediate email notification to confirm your interest. An invoice will be sent to you within 3 days if your seat is confirmed. In the unlikely event that your application is rejected, your registration fee will be refunded. Following initial enrolment (weekly lessons or workshop), the student’s entitlement to a place in subsequent terms is automatic. There is no need to register again for the new term.
2. How much are the deposit, registration, and other fees?
- Student Portal Registration Fee: $109 (Inclusive of GST) - payable upon registration
- Deposit Fee: None
- Material Fee: Approx $200 per term (Pro-rate does not apply)
- Course Fee: Based on the number of lessons for the current term and the base rate of the student. (Pro-rate applies) Students who sign up during the last 5 weeks of the current term will need to pay the next term fee together with the current term fee.
- Registration fee, material fee, course fee or any fee paid to the centre are non-refundable, regardless of attendance.
3. When do we have to pay the school fees?
Fees are collected on a termly basis. The student will receive the invoice through email and the student portal 2 weeks before the due date. Book collection and lessons can only commence upon full payment of the term fee.
4. What is the frequency of lessons?
Lessons will be held once a week. There will be restructured lessons before major examinations as advised by the Head of Academic. All lessons scheduled are compulsory and are part of The Physics Cafe programme. Students are not allowed to miss any lesson unless approved by the Head of Academic.
5. Will I be able to attend make-up lessons?
The allowance for replacement lessons is not an entitlement. You can log in to the student portal to request makeup for classes available for your level and subject. Note that classes with *sold out* are not available for make-up. To keep the class size optimal, you will be allowed to make a maximum of 3 ad-hoc or permanent changes in a term. If it is not possible to attend the replacement classes, you will be given the video link to the lessons. There will strictly be no refund of fees for lessons missed.
6. How do I withdraw from the next term?
You may submit the withdrawal online form at www.pmc.sg/goodbye. The last lesson will be the last lesson of the term paid. Students who wish to rejoin after withdrawal must pay the registration fee again and the tuition fee will be subjected to the prevailing rate.
7. Can the parent communicate with the admin staff or the tutors?
We have high expectations for our students to take ownership of their studies. All communication on academic and admin matters including fee matters should be between the student and the tutor. Parents or guardians should refrain from communicating with the centre on behalf of the students for all matters.
8. Can the school withdraw a seat from the student?
The school reserves all rights to withdraw tuition services with immediate effect for any reason it deems appropriate. The school reserves the right not to offer any reasons in such cases of termination. In such cases, the balance of the tuition fee will be refunded at the school's discretion. Please note that the registration fee and the material fee will not be refundable.
9. OTHERS
CONFIDENTIALITY All materials, including notes, worksheets, and videos are copyrighted and strictly for personal use and NOT for sharing or sale by any means. Voice and video recording is strictly not allowed during lessons. Legal action will be taken against any students who violate this copyright or no recording agreement.
PERSONAL DATA PROTECTION I hereby give clear and unambiguous consent for the Centre to collect, use and disclose my personal data in accordance with the Personal Data Protection Act.
TEACHER The Centre reserves the right to change the teacher at its discretion.
LESSONS The Centre reserves the right to postpone or reschedule any lessons due to any circumstances.
MISCONDUCT The Centre shall not be required to provide services to abusive students or parents and shall be entitled to terminate the contract without a refund upon the occurrence of such incidents.
The Centre reserves the right to change the Terms and Conditions without notice. Reasonable steps will be taken to inform students of such changes.
These terms and conditions shall be governed by the laws of Singapore.
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